Article sections

    ACN: PM00018Author: Shahaneaz ShaikatLast Update: November 17, 2025

    Applies to:Checkmark IconV0.5

    Go to Appointments, set System Approach to Boarding, and then pick a slot under the desired date/time.

    Select Owner and Pet Patient, enter the Chief Complaint and notes (if provided) in Thai or English, then Save.

    Outcome: A Boarding reservation appears in the calendar.

    Now, to confirm, hover over the case and click on the Go to boarding reservation button.

    After clicking, you should see the case in the reservation worklist.

    Cancel reservation

    From the Reservation Worklist, open the reservation and select Cancel.

    The outcome is that the Reservation Is removed from the worklist.

    Check-in reservation

    In the Reservation Worklist, select Check-in on the case row.

    Confirm: Are you sure that you want to check in this reservation? Choose Yes.

    The outcome is that Toast indicates that Boarding checked in successfully, and the case moves to the Grooming Checked-In Worklist.

    Add chargeable items

    In the Checked‑In Worklist, click the cart icon on the case row to open Add Item.

    Select Item Category, choose Name, verify Price and Unit, enter Quantity and any Instruction, then Add; repeat as needed; Save.

    Outcome: Items appear on the case and are ready for invoicing in Cashier.

    Complete without chargeables

    If no items are added, completing the process prompts a confirmation.Steps

    1. Click Complete/Check‑Out on the case with no items.
    2. In the dialog “There is no chargeable item for this Grooming. Do you want to complete this?”, choose Yes to finish.Outcome: Case moves to the Checked‑Out Worklist with a total of 0 ฿.

    Print Pet Info

    From the action menu on a Checked‑In case, choose Print Pet Info.

    Review the Boarding Pet Info printout with demographics, special requirements, brought items, dietary and medication slots; print for handover.Outcome: Standardized pet info sheet is produced for owners and staff.

    Send to another service

    From the action menu on a Checked‑In grooming case, select Send To….

    Choose a destination such as Boarding, Consultation, or another in‑patient service as available.

    Outcome: Case transfers to the target module’s worklist for continued care.

    Check-out

    In the Grooming Checked‑In Worklist, choose Check‑Out on the case row.

    If chargeables exist, settle the invoice in Cashier → Payment Queue; otherwise, confirm completion.Outcome: Case appears under Grooming Checked‑Out Worklist for the selected date range.

    View patient history

    Open Patient History from any encounter to review OPD, IPD, and Grooming tabs.

    Select an entry to view doctor, schedule type, date, start/end times, and a grand total; print if needed.

    Outcome: A consolidated, printable timeline supports clinical and service review.

    Record notes at check‑in

    Chief Complaint: capture short owner/groomer notes; support Thai text entry; Save.

    Internal confirmations use consistent Yes/No dialogs during cancel, check‑in, or completion steps.

    Daily care tracking (eScorecard)

    Open the Grooming eScorecard from the action tab.

    Record Feeding AM/Noon/PM, Medication status with notes, Eliminations and notes, Day’s Activities, Attitude, Sleep Behavior, and Owner Notes; Save.Outcome: Day-by-day service notes are stored with the encounter and available for discharge summaries and owner communication.

    Was this page helpful?

    in Boarding

    Related Articles